Refund policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at help@sundayswingco.com.
If your return is accepted,please send us the product back at your cost. We will pass along instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at help@sundayswingco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will provide you with 5 days from the time of delivery to do this.
Exceptions / non-returnable items
Certain releases will be noted as final sale releases. These releases are limited run products that will only be released once and cannot be returned or exchanged.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. This helps ensure you get the new item before it sells out!
Return Shipping
Unfortunately we are unable to cover the shipping on return items at this time, although we hope to be able to do so in the future. We recommend using a trackable and insured shipping method as we can not guarantee refunds for items that do not make it back to us!
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at help@sundayswingco.com.